BILLING & PAYMENTS (FAQ)

BILLING & PAYMENTS (FAQ)

1. What if I need subscription customization for my account?  

Your subscription plan can be customized to meet your specific requirements, whether for an existing account or a new one. Please contact our sales team to discuss your needs and receive a tailored solution.

2. How can I pay for Vaultody services?  

We offer a variety of payment methods for your convenience, including credit cards, debit cards, bank transfers, and cryptocurrency payments. Payments are required before the start of each billing cycle.

3. Can I prepay for my subscription for a longer period?

If you wish to prepay for an extended period, please contact our support team to discuss a customized payment plan tailored to your needs.

4. What happens if I cancel my subscription plan?

When you cancel your subscription plan, the terms of cancellation will be governed by a legal agreement with Vaultody LTD. This agreement, which outlines the terms of service usage and continuation, is negotiated between the parties and includes specific provisions for cancellation. All relevant details will be clearly defined in the agreement.

5. Do you offer a free demo, trial, or а free plan? 

Yes, you can schedule a free demo with our team to explore our solutions and learn how to maximize their benefits. Additionally, we offer a 7-day free trial limited to testnet only, which you can cancel anytime without incurring charges, once your account setup is complete.


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